Privacy Policy

("us", "we", or "our") operates the mobile application (hereinafter referred to as the "Service").

This Privacy Policy ("Policy") outlines how we collect, use, and disclose personal information in relation to the services offered through our platforms ("Services"). We take your privacy seriously and are committed to safeguarding your personal information by adhering to relevant privacy laws and regulations. By using our Services, you agree to the terms of this Policy, which explains how we handle and protect your data.

What personal information do we collect?

a. Information you provide directly: This includes data such as your name, email address, contact details, and any other information you provide during interactions with us.

b. Log Data: When you use our Service and an error occurs, we automatically collect certain information through third-party tools. This Log Data may include your device’s IP address, device name, operating system version, app configuration, usage statistics, and the date and time of your interaction with the Service.

How long do we retain personal information collected through customer support?

The length of time we retain personal data depends on factors like the nature of the communication and resolution of the issue. However, personal data from customer support will not be retained for more than five years after the last interaction.

Do we use cookies to collect user information?

Yes, we use cookies and similar technologies to improve your experience and our Services. These technologies help us gather information on how you use the Services, remember your preferences, and deliver customized content.

How do we use the personal information we collect?

a. Customer Support: To assist with user inquiries, troubleshoot issues, and provide timely support.

b. Service Improvement: To analyze Log Data and user interactions to help us enhance the quality and performance of our Services.

c. Service Providers: We may engage third-party companies or individuals to assist with providing, managing, and analyzing our Services on our behalf.

d. Communication: We may use your contact details to send updates, promotional offers, and marketing materials related to our Services, subject to your consent where required by law.

e. Legal Compliance: In certain cases, we may process your personal information to comply with legal obligations or respond to legitimate requests from regulatory authorities.

Do third-party service providers have access to your personal information?

Yes, third-party service providers may access personal information to perform tasks on our behalf. However, they are obligated under contract to use the information only for the services assigned to them and are not allowed to disclose or use it for other purposes.

How do we ensure the security of your personal information?

We take the protection of your personal information seriously and implement commercially reasonable measures to secure it. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Do we link to external websites?

Yes, our Service may include links to external websites that we do not operate. We encourage you to review the Privacy Policies of these third-party websites, as we do not have control over their content, privacy practices, or operations. We are not responsible for any information or activities handled by these external sites.

How often do we update our Privacy Policy?

We may update this Privacy Policy periodically. We recommend that users check this page regularly to stay informed of any changes. Updates to this Policy will take effect immediately upon being posted.

For any questions, concerns, or inquiries about this Privacy Policy or our data practices, please contact us at:contact@futureappsuite.com.

We value your trust in providing us with your personal information and remain committed to ensuring your privacy and delivering a secure, reliable Service.